Privacy Policy dino69 – Your Personal Data Protection

Dino69 values the privacy of every member and visitor to our platform. We recognise that personal information is a valuable asset that must be safeguarded with the utmost trust and responsibility. This Privacy Policy ("Policy") explains in detail how we collect, use, process, store, and protect your personal data when you use the dino69 online gaming platform.

This policy applies to all users of the dino69 platform, including registered members, website visitors and anyone who interacts with our services through any channel. By registering an account or continuing to use the dino69 platform, you confirm that you have read, understood and agreed to the terms set out in this Privacy Policy.

This policy should be read together with Terms and Conditions dino69, which forms part of the overall agreement between you and our platform. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall prevail in all matters relating to privacy and personal data protection.

Dino69 only collects information that is strictly necessary to provide you with the best service and to meet legal compliance requirements. Below are the categories of data we collect:

Every piece of information we collect is used responsibly and only for legitimate purposes. dino69 uses your personal data for the following:

• Account Management: Creating, verifying and maintaining your member account, including registration processing, KYC checks and identity verification as required by law.
• Transaction Processing: Securely and accurately processing deposits, withdrawals and all financial transactions carried out on the dino69 platform.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access and any activity that violates dino69's Terms and Conditions.
• Service Improvement: Analysing usage patterns and member feedback to continuously improve platform quality, game performance and overall user experience.
• Service Communications: Sending important notifications related to your account, security updates, policy changes and relevant promotional information (subject to your communication preferences).
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offering appropriate support in line with dino69's commitment to responsible practices Responsible Gaming.
• Legal Compliance: Meeting compliance and reporting obligations to relevant regulatory bodies, government agencies and legal authorities when required by law.

Dino69 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent.

Dino69 does not sell or disclose your personal data to third parties for commercial purposes. However, in the course of operating the platform, we may share your information with the following categories of third parties under limited and controlled circumstances:

• Payment Service Providers: Transaction information required is shared with FPX, DuitNow, Touch 'n Go eWallet, GrabPay and other registered and approved payment service providers to process your deposits and withdrawals.
• Game Providers: Usernames and game data required are shared with third-party game providers registered on the dino69 platform solely for the technical purpose of operating the games.
• Cloud Service Providers: Data is stored and processed using trusted cloud infrastructure bound by strict confidentiality agreements with dino69.
• Regulatory Bodies and Authorities: dino69 will disclose the necessary information to regulatory bodies, law enforcement agencies, or relevant authorities when required by law or court order.
• Fraud Assessment Services: Limited technical information is shared with trusted anti-fraud service providers to protect our platform and members from malicious activity.

All third parties with access to your data are bound by strict confidentiality agreements and are only permitted to use that information for purposes agreed upon with dino69. dino69 is not responsible for the privacy practices of third parties outside the scope of the established agreement.

The security of your personal data is an absolute priority for dino69. We continuously invest in the best security technologies and procedures to protect your information from unauthorised access, loss, misuse or unauthorised disclosure.

Technical Security Measures:

• Encryption of data in transit using TLS 1.3 and 256-bit SSL protocols for all communications between your device and dino69 servers.
• Encryption of data at rest for all databases containing sensitive member information.
• Two-factor authentication (2FA) available for all member accounts as an additional layer of security.
• Continuous security threat monitoring 24 hours a day, 7 days a week by our internal security team.
• Periodic penetration testing conducted by accredited independent cybersecurity firms.
• Role-based access control (RBAC) ensuring that only specifically authorised staff can access sensitive member data.

While dino69 takes all reasonable steps to protect your data, no digital system can be guaranteed 100% secure against all cyber threats. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

Dino69 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and ensure the security of your login session. Below are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login authentication, session management and security. Without them, the platform will not function properly. Essential cookies cannot be disabled.
• Performance Cookies: Collecting anonymised information about how you use the platform to help us understand usage patterns and improve the overall performance of dino69.
• Functional Cookies: Saving your preferences such as language, display settings and game choices to deliver a more personalised experience on every visit.
• Analytics Cookies: Helping us understand how visitors interact with the platform using aggregated and anonymised data for continuous improvement purposes.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the dino69 platform.

As a dino69 member and an individual protected under applicable data protection laws, you have the following rights regarding your personal data:

Dino69 is committed to processing all data rights requests within 30 business days. In complex cases, this period may be extended with prior notice to you. All requests submitted will be processed free of charge, except in cases of repeated or unreasonable requests.

Dino69 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Below are our general data retention period guidelines:

• Active Account Data: For as long as your account remains active and you continue using the dino69 platform. This data is necessary for the proper delivery of our services.
• After Account Closure: Personal data and transaction records are retained for a minimum of 5 years after account closure to comply with anti-money laundering laws and financial audit requirements.
• Communication Records: Support chat history and email communications are retained for 3 years for dispute resolution and quality training purposes.
• Technical & Log Data: System logs and technical data are retained for 12 months for security, debugging and performance analysis purposes.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years or as required by the relevant regulatory authority.

Once the specified retention period has elapsed, your personal data will be securely deleted or permanently anonymised in accordance with dino69's established data deletion procedures.

Dino69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or industry best practices. Any material changes will be communicated to you via your registered email or a prominent notification on the dino69 platform before the changes take effect.

The "Last Updated" date shown at the top of this page will always reflect the date of the most recent amendment. We encourage you to review this page periodically to stay informed about how dino69 protects your personal information.

Your continued use of the dino69 platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the updated terms. If you disagree with the changes made, you have the right to stop using the platform and request the closure of your account.

If you have any questions, concerns or requests regarding this Privacy Policy or how dino69 manages your personal data, please contact our customer support team, available 24 hours a day, 7 days a week, through the following channels: